Indonesian Journal of Business and Entrepreneurship (IJBE)
Indonesian Journal of Business and Entrepreneurship (IJBE) publishes information of empirical research and reviews in business and entrepreneurship. IJBE is published by School of Business, Bogor Agricultural University (SB-IPB) associated with Indonesian Alliance of Magister Management Program (APMMI). IJBE was first published at the beginning of 2015 with three issue per year in January, May, and September. Editor receives articles of empirical research and reviews in business and entrepreneurship.
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<![CDATA[PRIORITIZATION OF HUMAN CAPITAL DEVELOPMENT STRATEGY OF IMPROVING THE BANK PERFORMANCE ]]>
<![CDATA[An Nisaa Noor Rachmawati]]>;
<![CDATA[M. Syamsul Maarif]]>;
<![CDATA[Anggraini Sukmawati]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.228
<![CDATA[A human capital strategy is comprehensive planning about how the company achieves its vision and mission through human resources. This study aimed to formulate a prioritization strategy of human capital development for improving company performance used the Analytic Hierarchy Process (AHP). The hierarchy of AHP was arranged by considering five criteria that include an actor, company strategy, human capital management practice, company performance, the role of human capital division, and there were five alternative strategies. A questionnaire of AHP was arranged and presented to seven experts who were chosen from a multinational bank in Indonesia, they provided judgments based on a priority scale for each criterion. The result of the study showed that an actor who was prioritized was the human capital manager. The prioritization of the company strategy was the defender strategy. A human capital management practice that was prioritized was recruitment and selection. The prioritization of company performance was financial and the role of human capital division that was prioritized as a strategic partner. An alternative strategy that was prioritized to be implemented was building effective recruitment and selection systems. In conclusion, the company's performance can be improved through implementing effective recruitment and selection strategies and using validated psychometric instruments. Keywords: Analytic Hierarchy Process (AHP), balanced score card, compensation, performance management, recruitment and selection]]>
<![CDATA[HOW DOES TAX AVOIDANCE AFFECT FIRM VALUE? (LESSONS FROM SOE AND INDONESIAN PRIVATE COMPANIES) ]]>
<![CDATA[Maulida Aulia Rezki]]>;
<![CDATA[Noer Azam Achsani]]>;
<![CDATA[Hendro Sasongko]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.215
<![CDATA[Taxes are the main source of state revenue and become an important factor for the running of government and development of the country with the largest contribution coming from corporate income tax. Different objectives of business ownership result in different tax management. This study analyzes the characteristics of tax avoidance, determinants and influences on firm value in state-owned and private companies. This study uses secondary data sources in the form of quarterly company financial statements, company stock price reports, and other related data. Descriptive and panel data analysis were used to examine the sample in this study which includes non-financial companies that are continuously profitable and listed in the LQ45 index for the period February 2014 to July 2019. The results of the study explain that private companies are more dominant in tax avoidance conduct compared to State-Owned Enterprises (SOEs). The determinants that influence the tax avoidance of SOEs are ROA and firm size, whereas in private companies there are no determinants that have a significant effect. There is significant negative impact in State-owned companies from tax avoidance on the firm value, while private company does not have a significant effect. Keywords: effective tax rates, firm value, SOE, Private, tax avoidance]]>
<![CDATA[EXPLORING BRAND POSITIONING AND HOTEL PERSONA TROUGH WOM AND CONTENT BY TEXT ANALYSIS ]]>
<![CDATA[Tri Widarmanti]]>;
<![CDATA[Gadang Ramantoko]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.205
<![CDATA[Hotel management will concentrate on addressing difficult challenges and finding new ways for hotels to succeed in today's changing market world. Online customer reviews can be used to reflect the degree of differentiation between hotel brands and understanding the hotel industry's market structure through text analytics. The purpose of this study is to discover and demonstrate how customer online reviews (WOM and content), in the hospitality industry using text analysis can be used to explore brand positioning of hotel persona. This study gathered 4.215 online reviews one of hotel at Bandung city from year of 2015 – 2019, the methodology used the approach of text classification, quantitative analysis of text. This study found the category of visitors who stay the most are comes from family category and romantic vacation category, while the target visitors expected by the hotel are from business traveler’s category. Most customer state the word "family" when mentioning the hotel. Children, family, pool, zoo are the words most often discussed in customer reviews. This study findings can be used as an insight into what are the things that generate a satisfying experience and strengthen brand positioning of the hotel. In the future, it would be interesting to gathered data from multiple e-commerce application, and combining ontology-learning-based text mining and psychometric techniques to translate online hotel’s reviews into a hotel’s positioning map, capturing the relationship between product of hotel and reviewer effectively. Keywords: online review, brand positioning, text analytics, customer perceived value, hotel persona]]>
<![CDATA[FACTORS AFFECTING USER BEHAVIOR OF TECHNOLOGY APPLICATION OF MANAGEMENT INFORMATION SYSTEM ]]>
<![CDATA[Lisa Rosiana]]>;
<![CDATA[Musa Hubeis]]>;
<![CDATA[Eko Ruddy Cahyadi]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.239
<![CDATA[This research aimed to determine the factors influencing the behavior of management information system users at the National Accreditation Committee. The theory used was based on the Technology Acceptance Model (TAM) theory extension, and the analytical method used was the Structural Equation Model (SEM). The factors were according to Davis's modified theory, where external factors were the quality of internet connection and leadership support. Internal factors included perceived ease of use and perceived usefulness, attitudes toward using, behavioral intention to use, and actual system use. This research was conducted on 128 respondents representing the Conformity Assessment Bodies (CABs). This research showed that leadership support had a significant effect on perceived ease of use and perceived usefulness. Meanwhile, the quality of the internet connection only affected the perceived usefulness. Leadership support, quality of internet connection, perceived ease of use, perceived usefulness, and attitudes toward using were factors that affected user behavior intention to use. This research's managerial implication is to strengthen the server and increase the leadership's motivation towards the CAB employees by socializing accreditation applications. Keywords: behavioral intention to use, information system, leadership support, quality of internet connection, TAM]]>
<![CDATA[THE DEVELOPMENT OF CONCEPTUAL MODEL ON INDONESIAN CONSUMER BEHAVIOR TOWARDS HALAL-LABELED DRUGS ]]>
<![CDATA[Anggi Triantoro]]>;
<![CDATA[Ujang Sumarwan]]>;
<![CDATA[Sufrin Hannan]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.256
<![CDATA[There were still very few halal-labeled drugs in Indonesia, which can be caused by low consumer demand. Every consumer has perceived risk on a product, including halal-labeled drugs. Only consumers with good preference towards halal-labeled drugs are willing to take risks by choosing halal-labeled drugs to obtain peace of mind, which is manifested as satisfaction and trust. This study aims to identify how perceived risk on Indonesian people could influence satisfaction and trust, which leads to intention to use and intention to recommend halal-labeled drugs. Data were obtained from 332 Indonesian respondents aged at least 17 years old who were collected by convenience using social media which were then processed by PLS-SEM. This study found that perceived risk naturally can influence satisfaction, which leads to intention to use supported by knowledge and previous use experience, leading to intention to recommend. Meanwhile, perceived risk supported by knowledge can affect trust, which in turn can influence intention to use, and then leads to intention to recommend. In conclusion, knowledge and previous use experience are supporting factors which are required to trigger the consumer preference toward halal-labeled drugs. Keywords: halal drugs, intention, perceived risk, satisfaction, trust]]>
<![CDATA[SOCIAL ENTREPRENEUER IN ORGANIZATIONAL CULTURE AND ORGANIZATIONAL EFFECTIVENESS IN SUSTAINABILITY OF SEKOLAH PETERNAKAN RAKYAT NGUDI REJEKI KEDIRI ]]>
<![CDATA[Nurus Sabani]]>;
<![CDATA[Anggraini Sukmawati]]>;
<![CDATA[I Made Sumertajaya]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.269
<![CDATA[This study aimed to analyze the influence of social entrepreneurs, organizational culture, and organizational effectiveness for the sustainability of the Sekolah Peternakan Rakyat Ngudi Rejeki (SPR). The study population and sample were all members of the Sekolah Peternakan Rakyat Ngudi Rejeki, amounting to 31 SPR members. Interviews and questionnaires did the data collection, and the data was analyzed with the structural equation model - partial least square (SEM-PLS). The results showed that social entrepreneurs have a positive and significant effect on organizational culture, organizational effectiveness, and indirectly on organizational sustainability; organizational culture has a positive and significant effect on organizational effectiveness. Culture has not significantly or indirectly affected sustainability. Organizational effectiveness has not significant effect on organizational sustainability. Keywords: organizational culture, organizational effectiveness, organizational sustainability, Social entrepreneur, SPR]]>
<![CDATA[HOUSEHOLD CUSTOMER SEGMENTATION BASED ON SATISFACTION USING THE CHAID METHOD ]]>
<![CDATA[Fithriyyah Shalihati]]>;
<![CDATA[Raden Isma Anggraini]]>;
<![CDATA[Suhendi]]>;
<![CDATA[Muchamad Bachtiar]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.249
<![CDATA[In a nutshell, BUMD (Regional Government-Owned Enterprise) has two main roles, namely economic and social functions. The social function aims to meet the needs of all stakeholders, including the customer. Customer satisfaction is very important to implement this function, and one of the critical aspects is the service provided. In 2018, one of the BUMDs, namely PDAM faced a decreasing performance rating from 4.38 to 4.18 due to the decline in operational service. Therefore, it is very important to determine the customer satisfaction level. The objective of this research is to analyse the satisfaction level for products and services provided by PDAM in Bogor based on customer segmentation. It employs a descriptive analysis approach and the Chi-square Automatic Interaction Detector (CHAID) method. It selects 713 respondents from 148,755 household customers by using Cluster Stratified and Systematically Un-proportionate Sampling (CSUS). The findings capture that the respondents are generally satisfied with the service provided except for complaint handling and dispute. Household customer segmentation is divided into 6 (six) clusters. The cluster that provides unsatisfied scores is mainly due to the quality of water, complaint handling and dispute, as well as tariffs and payments. Whereas, the cluster that provides a satisfying score is also due to the quality of water, complaint handling, and dispute resolution. Keywords: BUMD, household, customer satisfaction, customer segmentation]]>
<![CDATA[SANTRIPRENEURSHIP: INTERNALIZING THE VALUES OF INDEPENDENCE IN THE DIGITAL ERA (CASE OF PONDOK PESANTREN IN MALANG RAYA) ]]>
<![CDATA[Iva Khoiril Mala]]>;
<![CDATA[Heri Pratikto]]>;
<![CDATA[Agung Winarno]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.282
<![CDATA[This study aimed to reveal the process of internalizing the self-reliance values of santri in the digital era at pondok pesantren Malang Raya, East Java. The approach of this study was descriptive and qualitative. The data were collected through in-depth interviews and observations with the respondents consisting of three kiai, five board of pondok pesantren, three teachers, and eight students. The data analysis used a simultaneous stage model consisting of approach, extracting, deepening, matching, interpretation, and presentation. The results showed that the character values implanted were the values of independence, namely not depending on others and not oriented to the company/employee organization. The value cultivation system was carried out using the kiai's teachings through learning based on the available ulama books and practical assignments to assist trading businesses, product processing, and services in pondok pesantren's cooperative. Utilization and understanding of the use of internet technology is very appropriate in the context of reducing the character ordering morality. Keywords: digital era, obedience to kiai, santri, values of independence]]>
<![CDATA[LAND RIGHT’S APPLICATION IN ACCORDANCE WITH THE USE OF EXISTING SPACE IN MEDAN CITY ]]>
<![CDATA[Ahmad Budinta Rangkuti]]>;
<![CDATA[Muhammad Yamin Lubis]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.292
<![CDATA[One of the tasks of the Ministry of Agrarian and Spatial Planning/National Land Agency of the Republic of Indonesia is to provide types of land rights in each region throughout Indonesia. The purpose of this study is aimed for the institution of the National Land Agency throughout Indonesia to provide land rights based on the type of land allocation and its usage. This is a normative legal study in which data were collected through library research with the support of empirical data from the Land Agency of Medan. The allocation system, a type of land zone division system, is utilized by the Municipal Land Affairs Office of Medan to establish land rights. Building rights are granted by the Land Agency when a zone has been allocated as a trading area, although in practice there are still a lot of lands used for residential purposes. The designation system for the granting of land rights assigned by the Municipal Land Affairs Office of Medan, based on Regional Regulation No. 2 of 2015, failed to uphold justice for the people of Medan that applied for the rights to the land under their name. Therefore, a more applicable system is the existing spatial system or a system based on the land’s actual use in practice Keywords: National Land Agency, spatial planning, allocation system, land use, spatial management]]>
<![CDATA[SETTING UP A BUSINESS ENVIRONMENT TO INTRODUCE A NEW MATERIAL FOR PACKAGING IN INDONESIA ]]>
<![CDATA[Andina Oktariani]]>;
<![CDATA[Nyayu Lathifah Tirdasari]]>;
<![CDATA[Nur Hasanah]]>;
<![CDATA[Dikky Indrawan]]>
<![CDATA[ Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 6 No. 3 (2020): IJBE, Vol. 6 No. 3, September 2020 ]]>
Publisher : <![CDATA[School of Business, IPB University (SB-IPB) ]]>
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DOI: 10.17358/ijbe.6.3.302
<![CDATA[Along with the development of consumer behavior that focus on environment, it encourages company to use eco-friendly as attribute to the value preposition on generated product. Although Indonesian consumer aware of environment issues, still they prefer to choose another aspect instead of environmentally friendly on the product that bought by consumer. The aim of this research was to study the factors of environment business that able to support the success of new material development on the environmentally friendly packaging. The method that used in this research is factor analysis. The result of this research show that there are 2 (two) cluster of factors which supported the success of new material development on the environmentally friendly packaging, first factor is advocacy factor towards the innovation of using new material that competitive and logistic infrastructure factor of new material which supported by institutional network. The study is useful for policy maker to organize the right strategy formulation to be implemented on the development of new resource for the environmentally friendly packaging. Keywords: new material, packaging, eco-friendly, factor analysis]]>
